Chevy Certified Used Vehicles
All of the major manufacturers have pre-owned certified (CPO) programs to up the value of their used vehicles. Commonly, the manufacturer through the authorized dealer issues a manufacturers warranty after an extensive inspection by the franchised dealer.
The manufacturer sets up a program and authorized the selling dealer's to conduct certain inspections of the vehicles and issue a warranty. The warranties are issued by the manufacturer. The selling dealer sells the warranty and the selling dealer is responsible for the inspection of the vehicle and preparing it for the certified pre owned process.
The very point of the certified pre owned process by all the manufacturers including General Motors insure the quality of the vehicle, at least in the consumers mind. Frequently is a matter of perception. However, a minimum of the purchaser receives a manufacturers warranty and as such the vehicles backed by the manufacture and in many instances this is sufficient to allay a worried customer into the purchase a vehicle.
The processing of warranty claims a similar to all other vehicles that are sold warranties. If the customer has a problem a return to the dealer is the option to proceed under. The dealer and takes information and submits the claim to the manufacturer. The manufacturer then determines whether or not the claim shall be paid. Again, the terms and conditions the warranty are strictly guaranteed by the terms of the warranty when issued. Many times the purchase of these vehicles bring issues with what the dealer did and customers complain about the representations associated with the purchase of the automobile pertaining to the certified pre-owned program.
The sale of a pre owned certified vehicle is a significant marketing investment by both the manufacturer and the authorized dealer. Manufacturer spends millions of dollars boosting consumers’ confidence in used vehicles primarily because they are backed by a manufacturer’s warranty. In all actuality there is not a big difference between the average used car in a certified preowned vehicle. All used vehicles are required to be inspected for safety. Sometimes I personally doubt as to whether or not many of the certified preowned vehicles have been inspected as represented in the marketing materials.
The only advantage and the main advantage is that if there is an issue you can go to the manufacturer for warranty repairs rather than be stuck arguing with the dealer or some third-party warranty company. In my opinion you are purchasing customer service. You might like this you might not like this. It is a matter of how much you like to pay to be able to get a real entity backing a real warranty on a franchised sold the vehicle. Remember, you cannot get a certified preowned Chevrolet at a non-Chevrolet dealership. You cannot get a certified preowned Ford at a non-for dealership. If a used car dealership tells you that a vehicle’s certified in my opinion there misusing the certified label if they are not a franchise dealer for the make and model which you are purchasing.
Also remember that just because it is certified does not mean that it has no problems. A used vehicle is a used vehicle is used vehicle and there are still problems regardless of how much the vehicle was inspected and tested and otherwise examine by a trained dealer.
The same basic premise for a consumer fraud act claim lies against the selling dealer and the manufacturer for certifying a vehicle that should not be certified. Just because a vehicle certified doesn’t mean that you should look at it very carefully even hire your mechanic to look at the vehicle. Remember it is your money that you are investing in a vehicle which is owned by somebody else which requires a minimal amount of due diligence. You might have experienced you might need to hire somebody with experience but you need to make some reasonable check of the vehicle either by Carfax either looking at it or hiring somebody.